Everything we do,
under one roof.
Photo-documented home watch is the foundation. Storm response, concierge, seasonal maintenance, and insurance-ready documentation are how we turn a good service into true peace of mind.
Core Inspections — the foundation
Every plan starts here. Photo-documented walk-throughs — exterior envelope, interior systems, security status, and anything out of the ordinary — with the report in your inbox before we leave the driveway.
Interior walk-through
Every room, every visit. We open doors, check ceilings, and use our nose as much as our eyes.
Exterior envelope check
Roof, gutters, windows, siding, doors, driveway, landscaping — documented from multiple angles.
Water & plumbing verification
Run faucets, flush toilets, inspect hot water heater, water meter leak check, crawlspace moisture.
HVAC operation & thermostat
Verify set points, listen to the system, replace filters on schedule, check condensate lines.
Electrical, smoke & CO sensors
Breaker panel, visible outlets, sensor battery check, nightlight rotation.
Pest & wildlife sweep
Droppings, damage, entry points, bait station checks — weekly on Guardian and Premier.
Mail & package retrieval
We bring it inside. An empty mailbox is the loudest signal a house is lived-in.
Appliance operational check
Refrigerator, icemaker, washer, dryer, dishwasher, range, microwave — verified in rotation.
Storm & Emergency Response — fast, decisive
Mountain weather doesn't wait for business hours. When a storm is coming — or already here — we move first, document thoroughly, and give you clarity while you're still miles away.
Post-Storm Rapid Response
$125 · Per dispatchPriority same-day inspection after named storms, high-wind events, or freezing temperatures. Includes detailed photo report.
Freeze-Watch Standby
$65 · Per nightActive monitoring during overnight freezes. Includes pre-emptive faucet drip activation and on-site presence if pipes burst.
Hurricane Prep Service
$250 · Per eventSecure outdoor furniture, close storm shutters, verify generators, stage emergency supplies, photo-document pre-storm condition.
Concierge & Lifestyle — the little things
From a stocked fridge on arrival to a quiet close-down after you leave, we handle the details that turn a house into a home the moment you walk in the door.
Arrival Readiness Package
$150 · Per stayFresh linens, stocked fridge (groceries at cost), lights on, HVAC to your preference, fresh flowers — home ready when you walk in.
Departure Close-Down
$95 · Per stayStrip linens, empty perishables, run dishwasher, lower thermostats, arm system, secure home, drop keys.
Errand & Grocery Runs
$45/hr · 1-hr minimumGroceries, dry cleaning, pharmacy, gift pickup, return shipments, Amazon drop-offs — anything within 25 miles.
Vendor & Contractor Oversight
$55/hr · 1-hr minimumOn-site presence for cleaners, repair crews, inspectors, deliveries. We verify the work, photo-document it, and lock up after.
Seasonal & Maintenance — rhythm of the year
Western North Carolina has real seasons. We work ahead of them — winterize before the first freeze, open back up before the dogwoods bloom, keep everything on schedule in between.
Seasonal HVAC Filter Change
$75 · Per visitWe supply and install high-quality filters, inspect condensate lines, verify system operation.
Winterization Service
$300 · Per homeDrain outdoor lines, disconnect hoses, insulate exposed pipes, verify heat-trace cables, cover exterior fixtures.
Spring Opening Service
$300 · Per homeReverse winterization, restore water, test all systems, deep-inspection report, coordinate cleaning.
Insurance & Documentation — the paper trail
Most insurers require documented occupancy checks on unoccupied homes. We create the paper trail that protects your coverage — and stands up when you need to file a claim.
Insurance-Ready Photo Package
$100 · Per reportComprehensive timestamped, GPS-tagged photo archive of your home's condition — proactively filed for future claims.
Occupancy Compliance Visits
$45 · Per visitMeets insurer occupancy requirements. Signed, dated inspection report issued after each visit.
Emergency Claim Liaison
$75/hr · 1-hr minimumWe meet your adjuster on-site, provide photo evidence, document damage, coordinate remediation vendors.
Every service answers a specific risk.
Storm & Wind Damage
Hurricanes push remnants into the mountains. Ice storms snap pines. Microbursts strip shingles. Without eyes on your home within hours, small damage becomes catastrophic.
Burst Pipes & Water Intrusion
A single overnight freeze can rupture a pipe and flood 50,000 gallons through your home in a week. We check plumbing, run water, and watch the forecast for you.
HVAC Failure
An unnoticed AC failure in August means mold in every fabric by September. A furnace out in January means frozen pipes by morning. We verify every visit.
Wildlife & Pest Intrusion
Bears open doors. Raccoons tear screens. Mice find every gap. We sweep the perimeter, check attics and crawlspaces, and catch intrusions in week one — not month six.
Break-Ins & Vandalism
An unoccupied home telegraphs vacancy — piled mail, overgrown yard, dark windows. Our marked visits, rotating lights, and maintained appearance keep your home looking lived-in.
Insurance Compliance
Most homeowner policies require documented occupancy checks on unoccupied homes. Miss them and a claim can be denied. Our dated, photo-logged reports satisfy insurers.